EMlearning System Implementation Project

 

 

 

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Key Deliverables

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• Managed the Employer Training Program and EMlearning for over 70,000 active users, delivering over $1.2 million in value to customers.
   

• Developed and maintained comprehensive project documentation including Business Case, Project Charter, Schedule, Budget and Change Management Plans to align with Agile project management principles and ensure seamless delivery of training programs.
   

• Led LMS and Cloud Hosting project by implementing user-centric design principles to optimise the customer experience, increase user satisfaction and ensure data structure meets business needs.
   

• Designed real-time dashboards with advanced data visualisations, reducing data analysis time by 80% and enhancing decision-making efficiency across business units.
   

• Conducted competitor analysis and user research to ensure program alignment with evolving market demands, directly contributing to high user engagement and retention rates.

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